Privacy Policy for SneakerLocker

Last updated: September 15, 2024

At SneakerLocker (website URL: https://sneakerlocker.com), your privacy is our priority. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our services, you consent to the terms outlined below.

1. INTRODUCTION

Personal Data

When you visit, register, or make a purchase from SneakerLocker, we may collect the following personal information:

• Name

• Email address

• Shipping address

• Phone number

• Payment details

We only collect this information when you provide it voluntarily, such as when you register an account or place an order.

Non-Personal Data

We also collect non-personally identifiable data, such as:

• IP Address
• Browser type and version
• Referring website URLs
• Pages you visit on our site
• Date and time of access

2. How We Use Your Data

We use your personal and non-personal data for the following purposes:

• Order processing: To fulfill and ship your orders and provide customer service.
• Communication: To send updates regarding your orders, promotional emails, and new product releases.
• Customer support: To provide technical support and resolve any issues related to your purchases.
• Personalization: To offer a personalized shopping experience by recommending products based on your preferences.
• Website improvement: To analyze user behavior and enhance our website’s performance and usability.

3. How We Store Your Data

We store your data securely on servers located in [Country]. Our hosting provider adheres to all relevant data protection regulations, including GDPR compliance. Data is encrypted and stored securely to prevent unauthorized access.

4. Third-Party Services

SneakerLocker works with third-party service providers to process your orders, handle payments, and provide analytics. These partners may have access to certain personal data, but they are obligated to protect your information and only use it for the intended purpose.

• Payment Processors: We use trusted payment gateways such as [Payment Provider] to process payments securely.
• Shipping Partners: We share your shipping information with courier services like [Courier Service] to deliver your orders.
• Analytics Providers: We use tools like Google Analytics to monitor site performance and understand user behavior. Google Analytics does not store any personally identifiable information.

5. Cookies and Tracking Technologies

Our website uses cookies—small text files placed on your device—to improve your browsing experience. Cookies help us:

• Remember your login details
• Track items in your shopping cart
• Analyze site traffic and user behavior

You can manage or disable cookies in your browser settings. However, please note that disabling cookies may impact your ability to use certain features of our site.

Types of Cookies We Use:

• Necessary Cookies: These cookies are essential for the website to function properly.
• Performance Cookies: These cookies collect information about how you use our site (e.g., which pages you visit).
• Functionality Cookies: These cookies remember your preferences

6. Data Retention

We retain your personal information as long as your account remains active or as needed to provide you with services. If you no longer wish for us to store your data, you can request account deletion by contacting our support team.

Additionally, we retain non-personal data for analytical purposes indefinitely to help us improve the site.

7. Your Rights

Under the General Data Protection Regulation (GDPR) and other privacy laws, you have the following rights concerning your personal data:

• Right to Access: You can request a copy of the data we have on file for you.
• Right to Correct: You can correct any inaccurate or incomplete information.
• Right to Erasure: You can request the deletion of your personal data, provided it is no longer necessary for the purposes it was collected.
• Right to Restrict Processing: You can request restrictions on how we use your data.
• Right to Object: You can object to our use of your data for marketing purposes.

8. Data Security

We take data security seriously and employ the following measures to protect your information:

• SSL encryption: All communications between your browser and our website are encrypted using Secure Socket Layer (SSL) technology.
• Regular Audits: We perform regular security checks on our systems.
• Access Controls: Only authorized personnel have access to personal information

9. Children’s Privacy

SneakerLocker is not intended for use by children under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated date at the top of the policy. Please check this page regularly to stay informed about how we protect your data.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, feel free to contact us at:

Email: [support@sneakerlocker.com]
Address: SneakerLocker, [Street Address], [City], [Country].